Prescriptive Facials Before a treatment begins, our therapist will discuss your skin with you. She will then ask whether you have any particular problems and will thoroughly discuss and examine your complexion. The therapist will then take time to tailor your facial to your needs so that you can really benefit from the specific techniques and products that she will use. During your treatment Particularly if you are not a seasoned customer, sometimes a treatment can be a little daunting and slightly unnerving. However, our highly qualified therapists have been trained to keep you quietly informed of every step of the facial: what is happening, what is being used and for what aim. At musthave, we simply don’t like the kind of treatments in which your face is covered in product and you are left on your own for what seems like an eternity. We feel that with every treatment you deserve to be continually pampered. Through out your treatment our therapist will not leave your side and if there is anything that can be done to make your time with us perfect, simply let your therapist know. Your well-being is our main concern. Relaxation One of the benefits of a musthave treatment is relaxation. We want to ensure that the experience not only leaves your skin feeling soft but that you also leave feeling relaxed and refreshed. So, if you would like to change the background music, or feel that the temperature of the room is not quite right, let us know and we will provide you with whatever you need. Deposits Our therapist’s time is valuable, please give us 48 hours notice if you need to cancel your appointment. All bookings must be secured with a reservation fee which will be surrendered if the appointment is not attended. The reservation fee will be fully reimbursed against the cost of the treatment received.
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